Configuring your domain to send email from your site

Adding DKIM records to your DNS settings

If you are going to use or set up your own business email for your domain, such as info@yourbusiness.co.uk, that will then be used via your StayTech website to send out automated email, you'll need to set up some DKIM records via your domains control panel. 

Please let us know if this is the case and we'll send across the relevant details of the DKIM set up. There will be three DKIM records to enter and each of these records will consist of two parts. 

The 1st part is the subdomain (or prefix) and the 2nd part is its CNAME value.

Enter each of these three DKIM records as a CNAME option (not an 'A' record) in your DNS settings. An example of one of these DKIM records - where example.com represents ‘your’ domain name - would look like this:

1st part - 1gge375893h66jjklassdiu_domainkey.example.com

2nd part - 4ru4evuepajgzu4zpv55j75qpzb.dkim.amazonses.com. 

To add details to the DNS settings

So, in your DNS settings, in the first field (i.e the first column) enter the 1st part of the DKIM record. 

Copy all of the details up to and including '_domainkey' but do not also include the domain name itself. 

E.g: So for 1gge375893h66jjklassdiu_domainkey.example.com You would copy 1gge375893h66jjklassdiu_domainkey - and paste this in the Subdomain field.

Then in the CNAME field (i.e the next column) copy and paste the entire details of the 2nd part of the DKIM record. So in this given instance that would be:4ru4evuepajgzu4zpv55j75qpzb.dkim.amazonses.com.

Please note that for the DNS settings of many service providers you will need to add a full stop at the end of this 2nd part. This is known as ‘qualifying’ the CNAME and avoids adding the domain name at the end - which would result in the CNAME not working correctly.

Repeat this procedure for the other 2 DKIM records and then ‘Save’/’Update’ these settings.

Adding SPF records

An SPF record is also advised. This is an email authentication method that effectively checks that an e-mail claiming to come from a specific domain is genuinely coming from that domain. If the I.P address backs this up then the e-mail will be authorised and sent on to the recipient.

Please enter the following SPF record as a TXT record

v=spf1 a mx ptr include:amazonses.com ~all 

You enter this in the DNS Settings under 'Text Records' (or select the TXT option if there is a drop-down menu)

There is no subdomain required so this is entered in the Text value (this should be the 2nd column):

Then 'Save'/'Update' your DNS settings.