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• Updating Your Homepage: Involve Theme

  There are various different sections on the homepage which you have the ability to change from your StayTech admin. This varies from theme to theme but this help article is specifically about

• Adding a Housekeeper (Agency)

  The way in which you add housekeepers on agency websites differs slightly to that of a standard StayTech website. To add a housekeeper to a property on an agency site you will need to go to your

• Override Meta Tags

  The StayTech platform automatically generates Meta tags for all of your pages. These help to organise and present your content to search engines so that they are more easily understood, an in turn

• Updating Your Homepage: Kingston Theme

  There are various different sections on the homepage which you have the ability to change from your StayTech admin. This varies from theme to theme but this help article is specifically about

• How to Create and Send Email Broadcasts

  Broadcasts are a great way to send emails to large audiences. StayTech allows you to send broadcasts straight from your admin to your current subscribers. To start creating your broadcast you will

• Things To Do

  Within StayTech you have the ability to add local 'things to do' to your website. This provides your guests with a list of local attractions, places to eat etc. with directions and a link to the

• Updating Your Homepage: Bramley Theme

  There are various different sections on the homepage which you have the ability to change from your StayTech admin. This varies from theme to theme but this help article is specifically about

• Updating Your Homepage: Royal Theme

  There are various different sections on the homepage which you have the ability to change from your StayTech admin. This varies from theme to theme but this help article is specifically about

• Customer Feedback

  Customer feedback is an essential way to help you and your customers. By both collecting and publishing feedback you will: Help you better understand your customers needs Give a way for your

• Types of Agency Login

  If you have a StayTech agency website then there are various methods for logging in depending on your role from agency users, to property owners to house keepers so we thought we would break them

• Adding an image to a Room

  You can add Rooms to a Property to help provide more context to guests and help with booking management. This will in turn generate a page that appears on your website. We recommend that you add

• Web Site Promotion Checklist.

  At StayTech one of the most frequent questions we get is "how do I improve traffic to my web site?" We have put a huge amount of thought and time into this and have provided you with all the tools we

• URL Redirects

  The URL redirect feature within StayTech allows you to redirect traffic from your old website to your new website. For a website that previously had a lot of traffic and good search engine results

• Onboarding FAQ

  StayTech provides Property Owners, Managers, and Agencies with feature packed websites for holiday let properties. If you've not signed up yet, you can do so here GET STARTED Frequently Asked

• Premier Cottages Compliancy

  The Premier Cottages collective ask that certain requirements are met by their members and their websites. See below for how you can implement these requests onto your StayTech website. Linking your

• Setting up a Twitter Account For Your Property

  Having a Twitter page for your holiday property is a great way of reaching out to potential customers and increasing traffic to your holiday property website. We have come up with a simple guide on

• Making Changes to Your StayTech Theme

  If you are using a StayTech theme you can change your settings to tweak how your site appears via the Theme Management section of your Admin - You can even change your theme entirely! Theme

• What changes will effect bookings

  Changing content in the admin section of the website will often have an effect on future bookings, existing bookings or both. Here is a list of the things that will affect bookings: Existing: T&C's

• Homepage Meta Data

  Meta tags, specifically meta descriptions, offer concise, informative summaries of webpage content in search results, aiming to encourage users to click through to your site. Meta tags are crucial as

• Page URLs

  When you publish a website with StayTech, there are a number of autogenerated pages that your website will include. These are listed below, with a quick description of each: /admin - displays the

• Credits

  The StayTech platform autogenerates a terms and conditions page for your website (which includes the likes of your Privacy & Cookies policy). Here you will also find a Credits section, where you can

• Footer

  The footer is a crucial section of every website located at the very bottom of the page, which includes information about the website's usability, copyright notice, and similar content. At StayTech,

• Maintenance Mode

  Maintenance mode is a way to temporarily prevent customers from accessing your website content, and rather displays a user-friendly message explaining that the website is currently under maintenance.

• StayTech Features

  Current Feature List (14/04/17) Front End Web Site Lite Full Agency Bespoke Web Design or Choice of Template * * * Mobile Friendly Responsive design * * * Content management * * * Individual Property

• Email Verification

  Amazon SES Amazon SES is a scalable email service that enables sending mail from an application and it's utilised by your StayTech website to send email notifications from the platform. This is a

• Broadcast Templates

  Broadcasts are a great way to send emails to large audiences. StayTech allows you to send broadcasts straight from your admin to your current subscribers. To find out more about how you import

• Booking Notes

  Within StayTech you have the ability to be able to add Customer Notes, Owner Notes (if you are an agency and have owner logins) and Internal Notes. Customer Notes You have the ability to add customer

• Writing your Booking Terms & Conditions

  DISCLAIMER: StayTech takes no responsibility for the following suggestions, and recommends that all businesses seek legal advice when writing their own terms and conditions. T’s & C’s for your

• Testimonials

  Adding testimonials to your website is a simple process with a StayTech website, and it can be a very effective way to build trust and a reputation with a potential customer. This will therefore

• Refunds

  There are several ways of recording the return of funds against a Booking. The approach you take will mostly depend on how much the guest has already paid and whether this exceeds the Booking Total.

• StayTech Subscription

  Within your StayTech admin you can add or update your Subscription payment method. Updating Payment Details To amend or add the payment details you would like to use to pay for your StayTech

• Rooms

  It is highly recommended to include a small section about each room, accompanied by a photo, to enhance the clarity of the property description. The room description will appear as follows: In order

• Property Banner Images

  Property Banner Images appear at the top of your website for any Property related pages, such as the Overview, Calendar, Gallery and Things To Do etc. If you haven't specifically uploaded any Banner

• Alternative Directions

  If your property is difficult to get to and the Google Maps provided directions aren't accurate enough you can provide an alternate set of directions that will be given to the user in place of the

• Unavailable Dates

  Unavailable dates can be used when the property isn't available and there can be no bookings made during this period. We often see this section being used when the property is being refurbished or

• Ratings & Awards

  There are various ratings and awards schemes that may be applicable for your property. From Visit Britain to AA awards we have given you the ability to add these against your property on the system.

• Late Availability

  All StayTech websites have a late availability page which you can get to by going to www.yourstaytechwebsite.co.uk/late-availability. The idea of this is to help you fill those last minute gaps in

• Adjustments

  You have the ability to add adjustments to a booking. This could be anything from a discount for a returning guest to an additional cost for a pull out bed. When you create an adjustment it up dates

• Property Description

  The property description is a great way to add an overview of your property, with the aim to answer potential customer questions, and convince them to make a booking. What to include Firstly let's

• Google Analytics

  We create a Google Analytics account for every StayTech website from the day it goes live. Google Analytics enables us to measure traffic to a website as well as showing us various reports to better

• Booking Working Lists

  When arriving in the office or starting your working day managing your holiday property, the first section you should go to within your admin is the Bookings section. Within here you will see all

• Housekeeping Portal

  Within StayTech you have the ability to assign housekeepers to your properties. Housekeepers will be able to see upcoming bookings within their portal accessing information about the booking that

• Remittances

  If you are an Agency sourcing a booking on the behalf of a Property Owner, then it is likely that the guest is first paying you, and you need to pay the Owner (minus your commission or fee). How much

• Security Deposit Management

  Many property owners require a security deposit from their guests before they're due to arrive at the property. If your property does require a security deposit you will need to add it against the

• Cancellation Management

  Within StayTech you have the ability to cancel bookings either automatically or manually. Bookings that are automatically cancelled via the system are booking offers that have gone past their 'On

• Creating a Password

  When creating a password it can be quite difficult to come up with and also remember a 'strong' password. A strong password consists of at least 7 characters (the more characters the stronger the

• Logging a Payment

  Its important to keep track of payments for your bookings to be able to accurately keep a record of who owes you money and who's all paid up. Its easy within StayTech to keep track of payments

• Legals

  Your website automatically produces a Terms of Use, Privacy, and Cookie Policy, which have been professionally produced by the solicitors Stephens Scown. IMPORTANT - These are just templates and

• Email troubleshooting

  Are you having trouble with your email? Whether you're having issues sending or receiving emails, try following this troubleshooting guide to help diagnose the problem and find a solution. General

• Updating Main Property Image

  The picture you see of your property on your properties page and within your admin is the Main Property Image. The system doesn't take this image from anywhere it is the image you upload when you add