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• Ratings & Awards

  There are various ratings and awards schemes that may be applicable for your property. From Visit Britain to AA awards we have given you the ability to add these against your property on the system.

• Credits

  The StayTech platform autogenerates a terms and conditions page for your website (which includes the likes of your Privacy & Cookies policy). Here you will also find a Credits section, where you can

• Adding a Photo to a Content Area

  Adding photos to your content is an important part of putting together an attractive, engaging website. The content editor on StayTech enables you to add images in a number of ways alongside other

• iCal Integration With Third Party Websites

  Our iCal Integration allows you to export your properties availability to other websites and even your mobile phone! Time is Money At StayTech we understand just how hard it is for property owners to

• Privacy Policy Guidance

  ___________________________________________ LEGALLY PRIVILEGED AND STRICTLY CONFIDENTIAL FOR CLIENT USE ONLY ___________________________________________ This guidance note is intended to be general

• Late Availability

  All StayTech websites have a late availability page which you can get to by going to www.yourstaytechwebsite.co.uk/late-availability. The idea of this is to help you fill those last minute gaps in

• Adding a logo

  Adding an appropriate logo to your website is crucial in today's world; one of the main reasons behind this, is to be viewed as a genuine and professional organisation. Here are some other important

• Collecting Feedback

  Manually Sending Feedback Emails We have a final recommendation for bookings that have come from external channels. Once they have been added to your website, notifications disabled and then the

• Security Deposit Management

  Many property owners require a security deposit from their guests before they're due to arrive at the property. If your property does require a security deposit you will need to add it against the

• Empty Spam

  Any website enquiries that are identified as not genuine will be sent to your Spam folder - and unlike a genuine Enquiry, you will not receive an email notification for them. You can access your Spam

• Property Features

  You have the ability to add features to easily point out the highlights of your property. There are two different types of features. Key Features These features are the stand out points of your

• Refunds

  There are several ways of recording the return of funds against a Booking. The approach you take will mostly depend on how much the guest has already paid and whether this exceeds the Booking Total.

• Holiday Ideas

  Holiday Ideas In order to improve discoverability in search engines you can put together Holiday Ideas to group together properties by features, availability and more. Examples of Holiday Ideas could

• StayTechLink

  If your Property is listed on another website that has a SuperControl calendar, you can use our integration to automatically send out your latest availability. You'll need the following details from

• Check in Details

  Your properties Check In Details should contain information for your guests as to what they expect upon arrival - how they collect the keys, whether they will be met by the owner/housekeeper, the

• HMRC XML Report

  The HMRC XML Report is specifically for the DAC7 regulation, and to meet HMRC's requirements for reporting as a platform operator. Before downloading the HMRC XML Report it's important that you add

• Adding a Video to a Content Area

  You have the ability to add videos to content areas on your website. Firstly the video needs to be uploaded to a platform such as YouTube or Vimeo. Once it has been uploaded go to the content area in

• Taking Debit/Credit Card Payments via Stripe

  StayTech integrates with Stripe to allow you to easily take online payments towards your bookings. You can learn more about Stripe here: https://stripe.com/gb Getting Started It's easy to start

• Chargeable Extras

  Many property owners offer various optional extras with stays at their property. This can be anything from local produce to luxury spa hampers. Chargeable extras allow you to offer extras to guests,

• Booking Engine Checklist

  To use StayTech's built-in booking engine you will need to populate some of the fields and parameters. Some of these will be set to a default, however you can amend the durations to tailor the system

• Adding an image to a Room

  You can add Rooms to a Property to help provide more context to guests and help with booking management. This will in turn generate a page that appears on your website. We recommend that you add

• Dashboard

  At StayTech there is a dashboard section you can access, which visually displays critical data about your website, such as the number of visits your website is getting each day. This also includes a

• Offline Payment Notifications

  Unlike online payments (which are automatically updated via your website) offline payments are initially deemed as pending, as they need to be checked before they can be logged as received on the

• Housekeeping Portal

  Within StayTech you have the ability to assign housekeepers to your properties. Housekeepers will be able to see upcoming bookings within their portal accessing information about the booking that

• Quick Reply

  Quick Reply is a very useful tool within StayTech that allows you to put together branded replies to enquiries that detail properties and their availability. Quick Reply can automatically compose an

• Offline Payment Instructions

  StayTech gives you and your guests various options when it comes to making payments. If you opt to offer ' Offline' options, such as bank transfer and cheque, you can populate the Payment

• Creating a New User

  When using StayTech you must ensure that you have your own personal account. To set up your new user account follow the steps below: Users > Add User Once selected the 'Add a new User' form will open

• Booking Deposit

  A booking deposit is a compulsory payment that needs to be made towards a booking for it to be considered booked. Within StayTech you can choose whether a booking deposit is required at a property

• Making a Booking Offer

  'Booking Offers' are a great way of quickly reserving dates for a customer at a pre-agreed price, this can be useful when negotiating a price over the phone or in person since it frees you from

• Menu Management

  You have the ability to add, edit and delete items from the menu at the top of your StayTech website. To do this you will need to log into your admin and go to Site Settings > Menu Here you will see

• Discount Codes

  It's easy to create Discount Codes for your website. Simply click the Bookings navigational menu on the left hand side of your Dashboard to reveal a drop down for Discount Codes. Discount Codes can

• Going live

  Before a new StayTech website can be published, and go live, the following key steps are required in the chronological order below: Populate and configure the Property Profile Choose how your guests

• Rebook a Previous Guest

  Within StayTech you now have the ability to quickly create a booking for a guest that has previously stayed at your property. Viewing Bookings that are in the past To rebook those guests that have

• Google Analytics

  We create a Google Analytics account for every StayTech website from the day it goes live. Google Analytics enables us to measure traffic to a website as well as showing us various reports to better

• Adding a Housekeeper (Agency)

  The way in which you add housekeepers on agency websites differs slightly to that of a standard StayTech website. To add a housekeeper to a property on an agency site you will need to go to your

• Alternative Directions

  If your property is difficult to get to and the Google Maps provided directions aren't accurate enough you can provide an alternate set of directions that will be given to the user in place of the

• External URL

  If you are not using StayTech's calendar and booking system, you can add an External URL to direct users to an external website for bookings. For example, the URL of your listing with an Online

• Placing Bookings on Hold

  You have the ability to put bookings on hold, this may be because you haven't been able to get hold of your guest or you may be waiting on them for something such as a payment or maybe they are

• Equipment

  You may have certain equipment available for guests to use upon request at your property. This could be anything from a cot or high chair to a wheel chair ramp. Not all guests staying at your

• Logging a Payment

  Its important to keep track of payments for your bookings to be able to accurately keep a record of who owes you money and who's all paid up. Its easy within StayTech to keep track of payments

• Bedroom Configurations

  Within StayTech you have the ability to assign configurations to individual rooms. Guests staying at the property can then configure the bedrooms to suit them within their customer portal. If you

• Agency Reports

  Your StayTech website and booking engine can pull together lots of useful information for you. If you have an Agency website, not only will you get helpful information about the likes of Guest

• Booking Data Export (CSV)

  Exporting Booking Data Being able to export all booking data can be very useful, StayTech allows you to download all booking information from your admin area. To download the CSV file that contains

• Remote Calendars

  The Remote Calendar feature allows you to sync your website to external listings by pulling in iCal feeds. Scroll to the bottom of a Property menu to get started: This guide walks through how to pull

• URL Redirects

  The URL redirect feature within StayTech allows you to redirect traffic from your old website to your new website. For a website that previously had a lot of traffic and good search engine results

• ⌛Payment Reminder

  Gentle reminder: Your payment for your booking is almost due.

• 🎉Booking Confirmed

  Thank you for your payment. We have now confirmed your booking.

• 💰Security Deposit Refund

  We're pleased to inform you that your deposit following your stay is being refunded

• Property Blurb

  The property blurb is a great way to grab the customer's attention and highlight unique features the property or surroundings have to offer. What to include For a useful rule of thumb, aim for your

• Adjustments

  You have the ability to add adjustments to a booking. This could be anything from a discount for a returning guest to an additional cost for a pull out bed. When you create an adjustment it up dates