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• 🔑Check In Details Available

  Exciting news! Your Check In Details for your upcoming stay are now available. View these in our booking portal!

• ❗ Payment Overdue

  Your payment for your booking is now overdue. Kindly settle the outstanding amount as soon as possible to avoid cancellation.

• Require Guest Information

  You have the option to require information for all guests staying at your property as oppose to just the lead booker. This is helpful if you want to know the make up of a party for example ages and

• Visible calendar months

  The calendar on the front end of your website can be customised, whether you want to display a minimum amount of months or have all your availability on display for next year is entirely up to you.

• Override Meta Tags

  The StayTech platform automatically generates Meta tags for all of your pages. These help to organise and present your content to search engines so that they are more easily understood, an in turn

• Managing Pricing with Seasons

  We've made managing pricing easy and ultra flexible to accommodate a range of different pricing styles and situations. You can also manually create bookings from your Admin that don't fit your normal

• Taking Payments via PayPal

  Its easy to start taking payments via PayPal. Once integrated customers can make payments towards their booking, security deposit and more using PayPal. You'll need a Business PayPal account to

• Guest Portal

  Once a guest has created a booking they will have the ability to log in to their guest portal. Within here they can see all of the details of their booking such as dates, when payments are due and

• Importing Booking Data via JSON

  Moving booking systems can be difficult, one of the options available to assist with the transition process is the JSON booking import tool. JSON is a format for data serialisation, it can help to

• Booking Working Lists

  When arriving in the office or starting your working day managing your holiday property, the first section you should go to within your admin is the Bookings section. Within here you will see all

• Disable Online Bookings

  Occasionally there will come a time where you would like to have a conversation with a guest before they book their stay. Within a season you have the ability to enable or disable online bookings. We

• Cancellation Management

  Within StayTech you have the ability to cancel bookings either automatically or manually. Bookings that are automatically cancelled via the system are booking offers that have gone past their 'On

• Deleting a Payment

  You have the ability to delete a payment from a booking. We recommend doing this if a payment was added in error. To delete a payment log in to your admin and click bookings in the left hand menu.

• VAT

  If you are VAT registered, you can easily add this information to your StayTech website, meaning all payments and receipts on the site will include VAT; you will also be able to enter your VAT

• Unavailable Dates

  Unavailable dates can be used when the property isn't available and there can be no bookings made during this period. We often see this section being used when the property is being refurbished or

• Adding a new Client and Property as an Agency

  Adding a new property is a 2 part process for Agency websites 1. Agency - Adding A New Client Before creating the owner's Property you will need to add the client first. Agency Dashboard > Add Client

• Page URLs

  When you publish a website with StayTech, there are a number of autogenerated pages that your website will include. These are listed below, with a quick description of each: /admin - displays the

• Links in a New Tab

  Adding links to your website is a great way to provide additional information for customers, and it's often useful to ensure that the link is opened in a new tab; this allows the user to explore

• Booking Fee

  You have the ability to enable a Booking Fee, which will be added to the value of your stay and shown at the checkout. Enabling a Booking Fee You can turn on the option for a Booking Fee by

• Print Booking

  You can print a booking via the Quick Actions button. Simply go to the Booking via your Dashboard and then select Quick Actions in the top right hand corner, and then Print: The Print button pulls

• Types of Agency Login

  If you have a StayTech agency website then there are various methods for logging in depending on your role from agency users, to property owners to house keepers so we thought we would break them

• Linking to a PDF

  Within content areas through out the system you have the ability to add links. Sometimes you have a document that you would like to link to from your website, this could be a certificate, further

• Owners

  In the admin section of your website, you have access to a 'owners' section where you can list all of the property owners including all of the relevant information about them. This can be accessed by

• Pets

  Within StayTech you have the ability to enable pets against your property and assign a fee per pet added to a booking. Enabling Pets To enable pets against your property you will need to navigate to

• Creating a Booking

  Making a booking in StayTech is easy, it's just like filling out a traditional booking form, think of it as jotting down details in a diary! You can take bookings online by inputting stay types and

• Configuring Reminder Emails

  Throughout the duration of a booking various update and reminder emails go out to the guest. You can see a full list and examples of the emails here. Within your admin you have the ability to

• Testimonials

  Adding testimonials to your website is a simple process with a StayTech website, and it can be a very effective way to build trust and a reputation with a potential customer. This will therefore

• Property Description

  The property description is a great way to add an overview of your property, with the aim to answer potential customer questions, and convince them to make a booking. What to include Firstly let's

• Google Analytics Events

  Every website on StayTech has a Google Analytics account set up from the day it goes live so we can accurately track traffic to the site. There are significant events that occur throughout a guest's

• Manually Sending Reminders

  In an ideal scenario all of the emails throughout the duration should go out automatically to the guest. You have the ability to manage the times in which these emails go out and how frequently they

• Adding a Video to a Property

  Adding videos to your website is a great way to show all aspects of a given property or display a unique feature that is included, or offered in the local area. Videos can also be a very powerful

• Suppliers

  To best showcase your self-catering properties on a StayTech website, it is advisable to use other professional services who are also specialists in their fields. See below for suppliers who have

• Cloning Seasons

  We've made managing pricing easy and ultra flexible to accommodate a range of different pricing styles and situations. You can also manually create bookings from your Admin that don't fit your normal

• Nature of Stay

  The Nature of Stay feature allows you to gain better insight as to the purpose of a guests visit. This field appears at the checkout and simply asks why they are booking. Find out why they're staying

• 📅 Booking Offer

  Your requested dates are provisionally held!

• Remittances

  If you are an Agency sourcing a booking on the behalf of a Property Owner, then it is likely that the guest is first paying you, and you need to pay the Owner (minus your commission or fee). How much

• ⌛ Security Deposit Required

  A security deposit is required for your upcoming stay.

• 📜T&C's Accepted

  Thank you for accepting our T&C's for your upcoming stay

• ❌Booking cancelled (expired)

  We regret to inform you that your booking has been cancelled

• ❌Booking Cancelled

  We regret to inform you that your booking has been cancelled

• 📜T&C's Acceptance Required

  Action required! Please review and accept our T&C’s for your upcoming stay.

• 🛌Room Configuration Required

  Attention needed! Please provide the required bedroom configuration for your upcoming stay.

• Booking Expiration

  You can now set Bookings to expire if you haven't received payment by default. Simply select how many hours you would like to give a guest to pay the Deposit, and if no payment is received within the

• Creating a link

  You have the option to insert a hyperlink at any place in your website. This can be useful for linking to websites associated with the stay, such as local attractions. Follow the steps provided below

• Party Flag Alerts

  Within StayTech you have the ability to require all guest information coming to stay at your property. If the number of guests added doesn't match the number of guest details that have been inputted

• TripAdvisor

  Customer reviews are pivotal as they establish trust between you and potential clients. Connecting your existing TripAdvisor is a very easy way of achieving this, providing you with a competitive

• Property Location

  For each property you add to your site you will be asked to put in the location. This location will be used throughout the website, on the property listing page and you can decide whether you would

• Recent Bookings

  Recent bookings is a useful section found in the dashboard of the admin section, which displays the 10 most recent bookings made on your website, including some vital information about them, such as

• Property Agreements

  You can define your own custom statements that guests must agree to before being able to book a property, For example "I agree to observe the Regulations and Conditions Governing the use of the

• Maintenance Mode

  Maintenance mode is a way to temporarily prevent customers from accessing your website content, and rather displays a user-friendly message explaining that the website is currently under maintenance.