Search results for Property Management
135 articles found
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Importing Booking Data via JSON
Moving booking systems can be difficult, one of the options available to assist with the transition process is the JSON booking import tool. JSON is a format for data serialisation, it can help to
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Maximum Number of Guests
Each Property requires a Base Occupancy and a Maximum Occupancy. If the Property only has a standard sleeping arrangement, then your Maximum Occupancy field should be the same as your Base Occupancy.
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StayTechLink
If your Property is listed on another website that has a SuperControl calendar, you can use our integration to automatically send out your latest availability. You'll need the following details from
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Page URLs
When you publish a website with StayTech, there are a number of autogenerated pages that your website will include. These are listed below, with a quick description of each: /admin - displays the
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Adding a Housekeeper (Agency)
The way in which you add housekeepers on agency websites differs slightly to that of a standard StayTech website. To add a housekeeper to a property on an agency site you will need to go to your
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Extras
Within StayTech you have the ability to add extras that are included when guests stay at your property. Adding Extras to your Site To add extras to your website you will need to navigate to Site
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Exporting Calendars to Owners Direct
How To Do It. If you list your property on Owners Direct simply copy the iCal URL (which can be found in your StayTech admin at the very bottom of the property calendar page) and paste it into import
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Cloning Seasons
We've made managing pricing easy and ultra flexible to accommodate a range of different pricing styles and situations. You can also manually create bookings from your Admin that don't fit your normal
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Alternative Directions
If your property is difficult to get to and the Google Maps provided directions aren't accurate enough you can provide an alternate set of directions that will be given to the user in place of the
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Require Guest Information
You have the option to require information for all guests staying at your property as oppose to just the lead booker. This is helpful if you want to know the make up of a party for example ages and
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Banner Image Alt Text
Banners are the landscape images that stretch the width of the screen and sit at the top of your website. You can add different banners to appear for different types of pages. Your website will
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iCal Integration With Third Party Websites
Our iCal Integration allows you to export your properties availability to other websites and even your mobile phone! Time is Money At StayTech we understand just how hard it is for property owners to
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Pets
Within StayTech you have the ability to enable pets against your property and assign a fee per pet added to a booking. Enabling Pets To enable pets against your property you will need to navigate to
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Things To Do
Within StayTech you have the ability to add local 'things to do' to your website. This provides your guests with a list of local attractions, places to eat etc. with directions and a link to the
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Writing your Booking Terms & Conditions
DISCLAIMER: StayTech takes no responsibility for the following suggestions, and recommends that all businesses seek legal advice when writing their own terms and conditions. T’s & C’s for your
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Charging for Extra Guests
You have the option to charge for additional guests on top of your standard pricing. You'll first need to make sure that your Maximum Occupancy exceeds your Base Occupancy to set how many Extra
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Testimonials
Adding testimonials to your website is a simple process with a StayTech website, and it can be a very effective way to build trust and a reputation with a potential customer. This will therefore
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Adding a Housekeeper
If you have a StayTech Agency website then please see this article for adding a housekeeper: https://help.staytech.co.uk/article/171-adding-a-housekeeper-agency Within StayTech you have the ability
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Party Flag Alerts
Within StayTech you have the ability to require all guest information coming to stay at your property. If the number of guests added doesn't match the number of guest details that have been inputted
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Rooms
It is highly recommended to include a small section about each room, accompanied by a photo, to enhance the clarity of the property description. The room description will appear as follows: In order
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Deleting a Gallery image
StayTech makes it very easy to delete images you no longer wish to use from the property gallery, which can be achieved by following these steps: Login to Admin > Properties > Select desired Property
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Owner Portal on Agency Websites
For agencies we have made it possible for property owners to have their own log in to the website for their specific property or properties. You wouldn't want or need them to have access to the
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Disable Online Bookings
Occasionally there will come a time where you would like to have a conversation with a guest before they book their stay. Within a season you have the ability to enable or disable online bookings. We
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Check In & Check Out
The check-in and check-out times indicate when guests can commence their stay and when they are expected to return the keys before departing on the day of their reservation. Accessing Property
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External URL
If you are not using StayTech's calendar and booking system, you can add an External URL to direct users to an external website for bookings. For example, the URL of your listing with an Online
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Extra Content Checklist (Recommended)
Not all websites include a lot of information... however those that do are most successful! We strongly recommend that you have as much content and pages as possible, as this will significantly help
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Quick Reply
Quick Reply is a very useful tool within StayTech that allows you to put together branded replies to enquiries that detail properties and their availability. Quick Reply can automatically compose an
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Rebook a Previous Guest
Within StayTech you now have the ability to quickly create a booking for a guest that has previously stayed at your property. Viewing Bookings that are in the past To rebook those guests that have
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Premier Cottages Compliancy
The Premier Cottages collective ask that certain requirements are met by their members and their websites. See below for how you can implement these requests onto your StayTech website. Linking your
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Check in Details
Your properties Check In Details should contain information for your guests as to what they expect upon arrival - how they collect the keys, whether they will be met by the owner/housekeeper, the
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Booking Notes
Within StayTech you have the ability to be able to add Customer Notes, Owner Notes (if you are an agency and have owner logins) and Internal Notes. Customer Notes You have the ability to add customer
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Stay Types
StayTech offers a highly flexible calendar and booking system that can be customised to suit how you and your business works. Stay Types are the different durations of stay that you allow a guest to
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How to Create and Send Email Broadcasts
Broadcasts are a great way to send emails to large audiences. StayTech allows you to send broadcasts straight from your admin to your current subscribers. To start creating your broadcast you will
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Adding Content Pages to your Site
Sometimes an 'About Us' page isn't enough content for your website. You can add 'Content Pages' to your site to add these extra details, common uses include: Write up about the local area and it's
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How to use Snippets
Snippets are small bits of content used in various sections of your website. Under normal usage they aren't required, however under advanced usage or where you want to explicitly specify the content
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Managing Pricing with Seasons
We've made managing pricing easy and ultra flexible to accommodate a range of different pricing styles and situations. You can also manually create bookings from your Admin that don't fit your normal
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TripAdvisor
Customer reviews are pivotal as they establish trust between you and potential clients. Connecting your existing TripAdvisor is a very easy way of achieving this, providing you with a competitive
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Pay Per Click Advertising (PPC)
Google AdWords Many property owners ask how they can appear higher up in the organic listings on Google. With search terms for holiday properties being very competitive it is often hard for a small
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Going live
Before a new StayTech website can be published, and go live, the following key steps are required in the chronological order below: Populate and configure the Property Profile Choose how your guests
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Full Amount Required Within Days
It's easy to set how many days before arrival the full payment is required to be made; this gives customers more flexibility and often contributes to more bookings. To enable this follow the steps
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Web Site Promotion Checklist.
At StayTech one of the most frequent questions we get is "how do I improve traffic to my web site?" We have put a huge amount of thought and time into this and have provided you with all the tools we
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Print Booking
You can print a booking via the Quick Actions button. Simply go to the Booking via your Dashboard and then select Quick Actions in the top right hand corner, and then Print: The Print button pulls
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Importing a booking
Your StayTech website has a powerful booking engine that is designed to improve your customer's experience and save you valuable time. Even if the booking didn't originate from your site, we strongly
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Booking Data Export (CSV)
Exporting Booking Data Being able to export all booking data can be very useful, StayTech allows you to download all booking information from your admin area. To download the CSV file that contains
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Wales Coronavirus 'Firebreak' Lockdown
As of Friday the 23rd of October Wales will go into a national lockdown until the 9th of November which means people must stay at home except for very limited purposes. Unfortunately, this means that
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Booking Engine Checklist
To use StayTech's built-in booking engine you will need to populate some of the fields and parameters. Some of these will be set to a default, however you can amend the durations to tailor the system
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Banner Image Dimensions
Within StayTech we have custom Themes, depending on the theme you're currently using for your holiday property website will depend on the size of the banner images used across the site. Kingston The
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Booking Protect
Summary: Booking Protect is a refund protection product offered to customers during the online booking process on your website. This optional product allows your guests to claim back a full refund on
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Chargeable Extras
Many property owners offer various optional extras with stays at their property. This can be anything from local produce to luxury spa hampers. Chargeable extras allow you to offer extras to guests,
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Booking Working Lists
When arriving in the office or starting your working day managing your holiday property, the first section you should go to within your admin is the Bookings section. Within here you will see all