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• Property Location

  For each property you add to your site you will be asked to put in the location. This location will be used throughout the website, on the property listing page and you can decide whether you would

• Check In & Check Out

  The check-in and check-out times indicate when guests can commence their stay and when they are expected to return the keys before departing on the day of their reservation. Check in and Check out In

• Full Amount Required Within Days

  It's easy to set how many days before arrival the full payment is required to be made; this gives customers more flexibility and often contributes to more bookings. To enable this follow the steps

• Configuring your domain to send email from your site

  Adding DKIM records to your DNS settings If you are going to use or set up your own business email for your domain, such as info@yourbusiness.co.uk, that will then be used via your StayTech website

• External URL

  If you are not using StayTech's calendar and booking system, you can add an External URL to direct users to an external website for bookings. For example, the URL of your listing with an Online

• How To Amend Your Contact Number

  Your telephone number is displayed in a couple of different places across your website including within the footer at the bottom of every page and on the contact page. If someone is viewing your

• Override Calendar Colours

  Custom Calendar Colours StayTech offers the ability to customise your calendar colours in order to better suit your style and add a personalised touch to your website. You're able to select any

• Property Agreements

  You can define your own custom statements that guests must agree to before being able to book a property, For example "I agree to observe the Regulations and Conditions Governing the use of the

• SVG Logo upload

  It is recommended to have a logo uploaded to your site. You can find out more about logos here. You have the option of adding a .svg file in addition to a .jpg or .png - the .svg will be used on your

• Owners

  In the admin section of your website, you have access to a 'owners' section where you can list all of the property owners including all of the relevant information about them. This can be accessed by

• Discount Codes

  It's easy to create Discount Codes for your website. Simply click the Bookings navigational menu on the left hand side of your Dashboard to reveal a drop down for Discount Codes. Discount Codes can

• Property Blurb

  The property blurb is a great way to grab the customer's attention and highlight unique features the property or surroundings have to offer. What to include For a useful rule of thumb, aim for your

• Google Tag Manager

  If you are running Google Ads for your StayTech website, you may want to use Google Tag Manager to accurately track your success. You can easily add scripts to your own website by logging into your

• Offline Payment Instructions

  StayTech gives you and your guests various options when it comes to making payments. If you opt to offer ' Offline' options, such as bank transfer and cheque, you can populate the Payment

• Managing Pricing with Seasons

  We've made managing pricing easy and ultra flexible to accommodate a range of different pricing styles and situations. You can also manually create bookings from your Admin that don't fit your normal

• Google Analytics Events

  Every website on StayTech has a Google Analytics account set up from the day it goes live so we can accurately track traffic to the site. There are significant events that occur throughout a guest's

• Guest Portal

  Once a guest has created a booking they will have the ability to log in to their guest portal. Within here they can see all of the details of their booking such as dates, when payments are due and

• HMRC XML Report

  The HMRC XML Report is specifically for the DAC7 regulation, and to meet HMRC's requirements for reporting as a platform operator. Before downloading the HMRC XML Report it's important that you add

• Owner Portal on Agency Websites

  For agencies we have made it possible for property owners to have their own log in to the website for their specific property or properties. You wouldn't want or need them to have access to the

• Nature of Stay

  The Nature of Stay feature allows you to gain better insight as to the purpose of a guests visit. This field appears at the checkout and simply asks why they are booking. Find out why they're staying

• Remote Calendars

  The Remote Calendar feature allows you to sync your website to external listings by pulling in iCal feeds. Scroll to the bottom of a Property menu to get started: This guide walks through how to pull

• Dashboard

  At StayTech there is a dashboard section you can access, which visually displays critical data about your website, such as the number of visits your website is getting each day. This also includes a

• Using your own Domain Name

  We provide all businesses with a temporary domain name to use whilst the site is being put together. When your site is ready to go live we recommend using a domain name. If you don't own a domain

• Make the most of your Facebook Page

  Facebook is such an important channel for driving traffic to your website, we have put together a guide of top hints for your holiday property Facebook page to help to drive success! Choose a great

• Making a Booking Offer

  'Booking Offers' are a great way of quickly reserving dates for a customer at a pre-agreed price, this can be useful when negotiating a price over the phone or in person since it frees you from

• StayTechLink

  If your Property is listed on another website that has a SuperControl calendar, you can use our integration to automatically push bookings from your StayTech site to your Supercontrol site. Step 1:

• Feedback New

  The Feedback system has been updated to give you greater flexibility in how you gather, view, and manage guest reviews across your properties. This article outlines the key features and best

• Stay Types

  StayTech offers a highly flexible calendar and booking system that can be customised to suit how you and your business works. Stay Types are the different durations of stay that you allow a guest to

• Charging for Extra Guests

  You have the option to charge for additional guests on top of your standard pricing. You'll first need to make sure that your Maximum Occupancy exceeds your Base Occupancy to set how many Extra

• Creating a TripAdvisor page

  With our recent update bringing in TripAdvisor integration, we have put together a short guide on how to set up a TripAdvisor page for you property. Trip Advisor is a major factor for many people

• Privacy Policy Guidance

  ___________________________________________ LEGALLY PRIVILEGED AND STRICTLY CONFIDENTIAL FOR CLIENT USE ONLY ___________________________________________ This guidance note is intended to be general

• Booking Engine Checklist

  To use StayTech's built-in booking engine you will need to populate some of the fields and parameters. Some of these will be set to a default, however you can amend the durations to tailor the system

• Taking Payments via PayPal

  Its easy to start taking payments via PayPal. Once integrated customers can make payments towards their booking, security deposit and more using PayPal. You'll need a Business PayPal account to

• Pets

  Within StayTech you have the ability to enable pets against your property and assign a fee per pet added to a booking. Enabling Pets To enable pets against your property you will need to navigate to

• Deleting a Payment

  You have the ability to delete a payment from a booking. We recommend doing this if a payment was added in error. To delete a payment log in to your admin and click bookings in the left hand menu.

• Full Amount Due By

  The Full Amount Due By field allows you to see when the full balance of a Booking needs to be paid. By default all bookings will have the balance set to required by 11:59pm on the day that it is due.

• Party Flag Alerts

  Within StayTech you have the ability to require all guest information coming to stay at your property. If the number of guests added doesn't match the number of guest details that have been inputted

• Links in a New Tab

  Adding links to your website is a great way to provide additional information for customers, and it's often useful to ensure that the link is opened in a new tab; this allows the user to explore

• Booking Fee

  You have the ability to enable a Booking Fee, which will be added to the value of your stay and shown at the checkout. Enabling a Booking Fee You can turn on the option for a Booking Fee by

• Registration Number

  For Properties that require a Short-Term Let License, you may need to display your unique number on your website as part of a Registration Scheme, or an EPC Rating. We recommend that you check the

• DAC7 (Directive on Administrative Cooperation)

  The DAC7 regulation is set out by the European Union and is being introduced in 2025 for the UK. It makes it mandatory for online platforms to report information about it's clients, and money earned

• Booking Deposit

  A booking deposit is a compulsory payment that needs to be made towards a booking for it to be considered booked. Within StayTech you can choose whether a booking deposit is required at a property

• Booking Communications

  You have the ability to turn off communications on a per booking basis. You may want to do this for example if the booking was taken through an external listing website who will be handling the

• Collecting Feedback

  Manually Sending Feedback Emails We have a final recommendation for bookings that have come from external channels. Once they have been added to your website, notifications disabled and then the

• Booking Terms and Conditions

  Before a guest can place a booking, they are required to read and tick that they agree with your terms for staying at a property. Whilst StayTech offers various methods of Booking, such as letting

• How to Refer a Friend

  We offer a 10% commission on all signups that come as a result of you sharing StayTech with friends/family/fellow-businesses/fellow-rivals/nemesis's etc! It's 10% of the customer's subscription fee

• How to setup Booking Protect - Refund Protection

  Our integration with 'Booking Protect' means you can offer your customers Refund Protection for their bookings. Your customers get Refund Protection You'll receive commission on the sales of the

• iCal Integration With Third Party Websites

  Our iCal Integration allows you to export your properties availability to other websites and even your mobile phone! Time is Money At StayTech we understand just how hard it is for property owners to

• Creating Special Offers

  Special Offers are a great way of filling dates that you need to clear. You may want to create a special offer to clear late availability due to a cancellation or just offer an incentive to book the

• Booking Protect

  Summary: Booking Protect is a refund protection product offered to customers during the online booking process on your website. This optional product allows your guests to claim back a full refund on